Last Updated: April 1, 2026
Welcome to UR FOOD. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
We collect information that you provide directly to us, as well as information collected automatically when you use the app:
Personal Information: Name, phone number, email address, and delivery address provided during registration.
Location Data: With your explicit consent, we collect precise or approximate location information from your mobile device to facilitate accurate food delivery services.
Transaction Details: Information about the orders you place, items purchased, and payment history.
Device Information: Technical data such as your mobile device ID, model, and operating system.
We use the collected data for the following purposes:
To process, manage, and deliver your food orders.
To provide real-time updates on order status and customer support.
To improve our application performance and personalize user experience.
To send administrative information, such as changes to our terms or policies.
To comply with legal obligations and prevent fraudulent activities.
We only share information with third parties in the following circumstances:
With Service Providers: We share your name, phone number, and address with delivery personnel and restaurant partners to complete your orders.
For Legal Reasons: We may disclose information if required by law or to respond to legal processes.
Business Transfers: If we are involved in a merger or sale of assets, your information may be transferred as a business asset.
Note: We do not sell, rent, or trade your personal data to third parties for marketing purposes.
In compliance with Google Play’s Data Safety policies, we provide a clear and accessible way for users to request the deletion of their account and all associated data:
In-App Deletion: You can delete your account directly within the app by navigating to Settings > Account > Delete Account.
Web-Based Request: If you cannot access the app or prefer to request deletion via the web, please contact us at easysearchgroup@gmail.com.
Data Scope: Upon a valid deletion request, we will permanently remove all your personal information (Name, Phone, Email, Address, and Order History) from our active databases within 30 days.
Exceptions: We may retain certain information if required by law (e.g., for tax, auditing, or legal reporting purposes).
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible.
If you have questions or comments about this policy, you may contact us at:
Email: easysearchgroup@gmail.com
Phone: +964 750 793 3632
